TVS Pro is a full life cycle provider of tailored Pro AV solutions. We focus on the Commercial, Higher Education, Government, Health Care and House of Worship industries. Our Aim is to improve our customers' experience so that they can focus on their core business. We are our customers' trusted Pro AV Integrator!
Job Summary:
As a Marketing Manager you are responsible for implementing marketing strategies and best practices to drive business growth, enhance brand awareness, and tracking the improvement of overall customer trust and satisfaction. Activities include leading marketing campaigns, managing social media efforts, and tracking Key Performance Indicators such as Campaign Open rate and Click Through Rate (CTR), customer satisfaction (CSAT), and employee satisfaction (ESAT). You will report to the Director of Sales and Marketing regarding goal setting and targets.
Job Responsibilities:
Marketing
Develop and execute effective marketing campaigns by leading the ideation, creation, and implementation of impactful campaigns that drive new opportunities, promote engagement, and attract clients in alignment with our company’s current strategic objectives.
Increase online activity through social media management and website engagement by developing strategies across each platform including new content cadence, interaction with followers, and continuously increasing online activity throughout the company.
Collect and track Customer Satisfaction (CSAT) by developing strategies to track and measure CSAT using surveys, feedback mechanisms, and customer reviews, and by collaborating with internal teams to discover and address customer concerns, identify areas for improvement, and enhance the overall customer experience.
Collect and track Employee Satisfaction (ESAT) by working with HR to develop and execute employee engagement initiatives, conduct internal surveys, and analyze data to identify areas for enhancing satisfaction and productivity.
Monitor and analyze data by using appropriate tools to evaluate the effectiveness of marketing campaigns, social media efforts, and website analytics; and generating reports to easily view and provide insight to improve strategies, customer targeting and overall engagement.
Operational Excellence
Collaborate with extended TVS Pro team to include; installers, programmers, commissioning teams, inside sales resources, billing, collections, and leadership.
Provide value by reinvesting back into TVS Pro through feedback to leadership, developing new strategic relationships, advancing new company initiatives, and mentoring of new employees.
Attend all company, department, and individual meetings/training as assigned.
Follow all TVS Pro policies and procedures.
Required Skills:
High performing Marketing Managers have demonstrated abilities in understanding online tools and best practices including campaign development, social media management, data analysis, and satisfaction tracking.
Demonstrated ability to manage multiple projects simultaneously.
Possess excellent communication and interpersonal skills with an ability to adapt quickly to new tools, products, and techniques.
Strong collaboration skills with an ability to work closely with members across departments and within all levels of the organization.
Preferred individuals will have a basic knowledge and understanding of solutions from our top manufacturers such as: Extron, Crestron, QSC, Sony, Panasonic, Epson, and other industry leading Pro AV manufacturers.
Education Requirements
Experience in managing email campaigns, social media platforms, website platforms, and website analytics tools.
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Compensation: $35,000.00 - $60,000.00 per year
Improving your AV experience since 1953!
TV Specialists Inc. was founded in 1953, by Ken Bollinger, as a repair and service organization. In order to better reflect the video electronic industry of today and the type of products and services we now offer, in 2013 (our 60th anniversary) TV Specialists, Inc. began doing business as TVS Pro to show our commitment to providing professional audio video solutions.
TVS Pro is now a sales and install organization specializing in providing best value professional audio and video products and solutions. Our focus is on commercial, government, and higher education customers within the state of Utah. However, our product sales and installations have spanned across the Western United States. We provide customized AV solutions with local on-site consultations and support. Since 1953, we’ve consistently been recognized as industry leaders by the manufacturers we partner with and have been on several CE Pro’s (Custom Electronics Professionals Magazine) nationwide yearly-released ‘top’ lists each year.
Growth & Industry Strength
The Audiovisual technology industry is experience a boom like never before. COVID-19 has accelerated the development, and demand, of automation and touchless environments. Remote control and remote management has begun simplifying and minimizing the in-person requirements in both professional & educational environments. And, the need for high-quality, intelligent, live streaming equipment and cutting edge displays, such as projectors, video walls using LCD flat panels, or direct view LED, are required. As more and more realize that these updates are critical in today’s world there doesn’t seem to be a slow-down of growth in sight.
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Benefits Of Working at T.V.S. Pro
Why work for us?
TVS Pro is committed to being the most sought after A/V Technology Solutions Partner in the Mountain West. We incorporate 4 core values in every aspect of our business. Our core values are: Doing the right thing, Driving Relationships, being Passionate about what we do, and Figuring stuff out. We are always looking for ideal candidates that have a passion for AV technologies and are willing and excited to incorporate these other values into their work experience. We offer competitive pay, benefits, and advancement opportunities.
Medical & Dental Insurance
Life Insurance
Flexible Spending Account (FSA) Or Health Savings Account (HSA)
Identity Theft Protection
Profit Sharing
401K
Paid Time Off (PTO)
Paid Holidays
Bereavement Leave
Work From Home Options (Dependent upon position)
Paid Training
Company Sponsored Activities
Recognition Awards
Employee Discounts
Employee Referral Program
Self Improvement Compensation
Opportunities for Career Growth & Advancement
In-house Workout Room & Equipment
Break/Lunch Room with Free Snacks & Drinks
Competitive Salaries
We are committed to providing comprehensive payroll packages.
Opportunity for Growth
With multiple divisions within our company you can pick the right career path for you.
Gain In-Demand Skills
Learn skills on the job that will help you in your career and personal growth.
