Senior Operations Technician
Full Time • West Palm Beach
Benefits:
- 401(k)
- Bonus based on performance
- Company car
- Company parties
- Competitive salary
- Dental insurance
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
o classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
About ETC Florida:
ETC Florida is a leading provider of luxury residential technology solutions across South Florida. We specialize in smart home automation, lighting control, audio/video systems, networking, security, and custom integration for high-end homes and estates.
For over 30 years, we’ve helped clients WOW & AMAZE in their homes by delivering reliable, beautifully integrated technology systems supported by an exceptional client experience.
Our Core Values:
We are a team that is committed to:
- SERVICE THE CLIENT ABOVE ALL ELSE
- BE SOLUTION ORIENTED, CREATIVE, AND INNOVATIVE
- BE POSITIVE, ENTHUSIASTIC & ENJOY WHAT YOU DO
- EXHIBIT HONESTY, RESPECT & INTEGRITY
- WORK AND ACT AS A TEAM
These values guide everything we do—from how we communicate, to how we install, support, and maintain the systems entrusted to us.
Position Overview:
The Senior Operations Technician is a skilled field technician responsible for installing, configuring, and supporting mid-to-advanced AV, networking, automation, and low-voltage systems in luxury residential environments.
This role requires strong technical knowledge, excellent craftsmanship, and the ability to work independently on site while also supporting Level 1 technicians and collaborating with senior team members.
Responsibilities:
- Perform installation and configuration of low-voltage systems, including audio, video, and networking equipment.
- Conduct pre-wiring tasks for new installations, ensuring compliance with safety and industry standards.
- Collaborate with project managers and installation teams to develop and follow detailed project plans and timelines.
- Provide technical support and troubleshooting for installed systems, addressing any issues promptly.
- Conduct site assessments to determine installation requirements and develop solutions tailored to customer needs.
- Maintain accurate records of installations, service activities, and inventory management.
- Ensure adherence to quality control measures and operational procedures during installations.
Qualifications:
- High school diploma or equivalent; technical degree or certification in low-voltage systems preferred.
- Proven experience in low-voltage installation and pre-wiring.
- Familiarity with audio, video, and networking systems.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and teamwork abilities.
- Valid driver's license and ability to travel to project sites.
Benefits:
- Competitive pay based on experience
- Health, dental, and vision insurance
- Paid time off & holidays
- Ongoing training and certification opportunities (CEDIA, manufacturer certifications)
- Work on world-class luxury projects across South Florida
- Stable 30+ year company & SFBJ Best Places to Work
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Referral program
- Tools provided
- Vision insurance
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Professional development assistance
- Referral program
- Vision insurance
Compensation: $80,000.00 - $100,000.00 per year
For the past 2 years, our employees have voted us as THE BEST PLACE TO WORK in South Florida. Not only are we thrilled by this honor, we are looking to add to our team and grow!
If you want to work at a company that takes your input and does something with it, a company that invests in the training of it's employees with over 100 hours of dedicated training time every year, and has tons of employee recognition and appreciation events like happy hours, free massages, mid day movies and much more as well as fully paid employer health plan, annual bonus payouts, PTO and more then we are the right fit.
It is our employees that have made ETC Florida the largest company of our kind in South Florida. Our goal is to WOW and AMAZE our clients by automating and integrating their technology.
What makes ETC Florida unique:
- Award winning installations and HTA Estate Level Certified
- Largest in-house service department available 24/7/365
- Over 35 years of experience and reliability with thousands of satisfied clients
We have defined 5 core-values that help guide us in every interaction we have with our clients, our teammates and our vendors. They are:
- Service the Client Above all Else!
- Be Solution-Oriented, Creative & Innovate
- Be Enthusiastic, Positive and Enjoy What You Do!
- Exhibit Honesty, Respect & Integrity
- Work & Act as a Team
Become a part of one of the fastest growing industries and the future of residential and commercial technology
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Competitive Salaries
Opportunity for Growth
Gain In-Demand Skills