Lead Residential Audio Video Technician Carrollton

DeVance Electronic Lifestyle

Lead Residential Audio Video Technician

Full Time • Carrollton
DeVance Electronic Lifestyle is a family-owned company with a proven track record of delivering exceptional technology solutions and service to our clients in the Dallas-Fort Worth area for over 20 years. We are leaders in designing, installing, and supporting technology systems that are reliable, aesthetic, and stimulating. Serving luxury residential and commercial markets, DeVance has the honor of integrating technology into some of the most amazing spaces in DFW and beyond.

Summary of Position:
We are looking to expand our talented team with skilled lead technicians that can exemplify our core values and deliver the systems we have designed. We are willing to pay top dollar for the right candidate and understand the value that this position holds in our company. The right candidate has the following traits:
  • ·A can-do, problem-solving attitude. We do not offer cookie cutter solutions, and we pride ourselves on being able to think outside the box to solve problems and deliver solutions that others cannot
  • The ability to communicate to our team, clients, and partners clearly and concisely
  • The versatility to work both as the team leader and independently in the field
  • A clean driver’s license and reliable transportation to the office
  • Must be accountable, punctual, and responsible. Our leads set the tone for the installation team
  • The ability to see “The Big Picture”

The Lead Technician is responsible for installation, programming, quality-control, and handoff of projects to the end user. The lead technician will work with the project manager to ensure that projects are carried out safely, on-time, and on-budget. Important skills that are needed to carry out this role include the following:
  • Ability to plan and delegate daily tasks to the associate technicians on your team
  • Keeping an organized work environment, and managing multiple tasks at the same time
  • Strong knowledge of common building practices and principles
  • Strong ability to use hand and power tools


Duties & Responsibilities:
  • Close out and quality control large-scale complex control system projects
  • Install, configure, and program networks, control, surveillance, and lighting sub systems
  • Mounting TVs
  • Installing architectural speakers
  • Installing surveillance cameras
  • Installation and dressing of wiring enclosures
  • Trim, termination, and labeling of low voltage cabling
  • Building and dressing equipment racks
  • Occasional pulling and fishing of wire
  • Install and tune Hi-Fi components used for dedicated 2-channel listening areas
  • Deliver a positive customer experience
  • Advanced troubleshooting of installed systems
  • The management of van stock and tools as well as van maintenance and appearance
  • Efficient communication with the project manager to ensure timeline and expectations
  • Excellent customer service, including the ability to work with high profile and high demand customers
  • Ability to safely transport high value equipment to job site
  • Review of work order, product list and scope of work prior to deploying to ensure we are properly outfitted for the day
  • Demonstrate system capabilities to customers and make on site programming changes
  • Daily updates to project documentation and work orders in job management software
  • Daily job site cleanliness and adherence to builder site requirements
  • Accurate time clock entries and job costing
  • Make decisions and be held accountable to Time and Materials
  • Ability to take part in on-call rotation

Qualifications:
The Lead Technician must have at least 3 years of experience in AV installation or a similar industry. Leads must pursue continuing education on systems including audio, video, lighting. Programming certifications or experience with Savant, Control4, Crestron, and Lutron RadioRa2/3 & HomeWorks product lines are preferred. Industry experience with other control system brands (Elan, RTI, Q-Motion, etc) will be looked at positively. Must be able to read house plans other job site related documentation. Basic wiring and connectivity skills as it pertains to low voltage standards. Trouble shooting skills are essential. Basic computer skills with the ability to become competent with in house job management software. Attention to detail, particularly regarding key component placement & system wiring.

Additional Requirements:
  • Must be able to lift and carry 60lbs
  • May require standing or stooping for extended periods
  • Ability to work in tight spaces & at ladder height
  • Valid driver's license, clean driving record

Benefits
  • Health/Dental/Vision Insurance
  • Life Insurance
  • Disability
  • 3-weeks paid vacation
  • Paid Holidays
  • 401k
  • Use of our showroom (it's awesome)

*A job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice. 
Compensation: $60,000.00 - $95,000.00 per year




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Benefits of working in the Smart Home Integration Industry

 
Competitive Salaries
Opportunity for Growth
Gain In-Demand Skills