Job Summary:

Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.

Requires excellent communication skills
Self-motivated, task-driven, and able to apply “best practices” theory
Excellent problem-solving skills
Ability to create and execute in the field solutions
Ability to use hand and power tools

Develop and maintain proficiency in the following areas:

Key Job Responsibilities:

Complete complex audio/video installs, setup, and calibration
Control system design (control/lighting/shading) and Theater room installation
Satellite/Cable systems setup and install
Advanced troubleshooting of simple and complex systems
Advanced networking/data system design, installation, and setup
Complete programming of advanced systems (Control Brand)
Complete (Brand) training (lighting/shading)
Support of legacy and/or third-party products and systems
Complete understanding of multi-room systems and setup
Advanced understanding of security system programming and design
Advanced understanding of Bose single room and multi-room solutions
CEDIA ESTIII and Control4 Tech 2 certifications
Completion of Alarm.com Academy
Completion of ProSource University within the first year of employment

Minimum Job Requirements:

Strong verbal and written communication skills
Highly detailed, organized, and multitask driven
Ability to work on rotating “on-call” service schedule
Proficient in all Senior level qualifications
Assist in training and evaluation of up to Senior level technicians
Excellent skills with desktop and mobile computing
Clean driving record and background check (required for DCJS certification)
Minimum of 3 years of field experience

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

WHO WE ARE

Multimedia Solutions, Inc. was established in 1983. From the beginning, our goal was and continues to be, to provide homeowners and businesses with exceptional industry expertise and the best-in-class solutions for all of their multimedia and security needs. We offer a wide range of system solutions to fit into any budget and provide custom design services for projects ranging from simple yet sophisticated to extravagant and luxurious. We fully manage and coordinate all aspects of our projects from start to finish; this includes Design, Engineering, Programming, Installation, and Servicing.

With over 34 years in business and a dedicated team of industry certified professionals, we welcome your call and look forward to completing your project.

OUR MISSION

The goal behind all our projects is to create tailored smart home control solutions that facilitate and elevate your day-to-day lifestyle in Dallas, TX and beyond. We strive to earn your trust and make you a client for life by delivering unprecedented performance, reliability and ease-of-use you can enjoy across multiple properties. Our professional staff is there to serve as your personal technology advisor that educates and guides you to solve all of your current and future technology needs. We take world-class care of every customer and thrive due to your referrals and strong recommendations. We strive to exceed our clients’ expectations on every project regardless of project size or budget. Whether it’s multi-room video or smart security, we can do it all.

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