Job Summary:

The Operations Lead is responsible for providing direction and guidance to the installation team while managing projects in the field to achieve a proper end-to-end efficiency.

Key Job Responsibilities:

The Operations Lead is responsible for assisting the Operation Manager with the development and accountability of technicians, and project management, and assists with initiatives to drive company growth.

Development

Adapt current training model to assist with technician’s development
Provides in-field and off-site technical training to assigned technicians
Provides guidance and/or training on advanced control system programming
Provides constructive feedback to Operation Manager on technician work behaviors

Projects Management / Supervision

Provides supervision for small projects that do not require dedicated project management
Provides oversight for no more than 2 concurrent projects that required project management
Completes pre and post-walk and oversees commissioning of all projects.
Provides guidance on completing basic to advanced system design
Provides guidance on completing and delivering complex audiovisual, automation, networking, security, surveillance, and access control installations including setup, programming, calibration, and client education
Responsible for delivering every project on time within budget and scope
Help installers as needed

Project Coordination

Facilitates triage for all emergency situations

Minimum Job Requirements:

Minimum of 3 years of field supervisory experience
Ability to use hand/power tools, ladders, and motorized lifts
Strong verbal and written communication skills
Driven, highly detailed, organized, and able to multitask
Excellent desktop and mobile computing skills
Clean driving record and background check (required for DCJS certification)
Completion of Livewire University within 1 year of employment.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Compensation: $28.00 - $40.00 per hour

Smart Home Integration offers a tremendous growth opportunity for a variety of skill sets including sales, technician, project management, operations and more.

According to CEDIA, the global trade association for the home technology industry, the most recent 2021 Integrated Home Market Analysis reports the estimated value of the integrated home market at $20.1B. Categories experiencing the most growth include lighting, motorized shades, lighting control, and networking. Smart Home Integrators offer careers in sales, operations, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service. If you’re seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills, and most importantly, gain success in a field that rewards ambitious hard workers, a Smart Home Integration opportunity is for you!

Benefits of working in Smart Home Integration

Opportunity for Growth

If you want a responsible and engaging position in a fun environment, why not choose the Smart Home Integration sector. With the proper training and career road map, you can write your own ticket!

Gain In-Demand Skills

As consumers focus on improving and connecting their lives at home, growth in the smart home sector is booming.

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